Privacy policy

INTRODUCTION

Your privacy is important to us. Through this document, we explain what data we collect from users, how we use it and for what, among other indications.

We will never ask for more information than we will really need for the services required; we will never share your data with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.

As users, you should read this Privacy Policy carefully on a regular basis and whenever you enter your personal data, as this document may be modified. The provider reserves the right to modify any type of information that may appear on the website to comply with the regulations or update the policy, without the obligation to notify users, the publication on the provider’s website being sufficient.

DATA CONTROLLER

Identity: Lucus Gestió d’Espais i Natural, S.L. (also the provider)
NIF: B57730236
Postal address: Plaça dels Peregrins, 20, 07315 Escorca (Balearic Islands), Spain
Email: erepbalears@gmail.com
Phone: +34 696 991 066

Lucus Gestió d’Espais i Natural, S.L., as the person responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as the rest of the regulations in force on the protection of personal data, It informs that it has implemented the necessary security measures, of a technical and organisational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHOD OF OBTAINING THE DATA AND DATA WE COLLECT

The data we collect and the way we obtain it is as follows:

• Through the contact form: name, email, telephone.
• Through the registration form: name, email.
• Through the newsletter subscription form: name, email.
• Through comments on the blog: name, email.
• Through the data collection form for e-commerce: name, address, email, telephone number, bank details or information about a credit or debit card.
• By WhatsApp: telephone, name and surname.

Specially protected categories of data are not processed.

PURPOSE OF THE PROCESSING

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

• Contact form: to respond to queries and/or provide the information required by the user.
• Registration form: to create a user account and access the functionalities of the website.
• Newsletter subscription form: to send commercial advertising communications by email, SMS, social networks or any other electronic or physical means, if the user has expressly consented to it.
• Comments on the blog: the user will be able to comment within the blog, both to raise questions and to answer questions.
• Purchase of products/services: for the administrative management of the purchase, including contact details and payment information.
• WhatsApp: to correctly manage the training group through WhatsApp and for any other purpose of administrative management of the service.

Other purposes:

• Carry out the necessary commercial, administrative, tax and accounting procedures in accordance with current legislation.
• To know their opinion and improve the services provided by the website.
• To carry out analyses of the usability of the website, through cookies (mentioned in the cookies policy).

Social networks: The corresponding section specifies the use of social networks.

Photographs: The photographs posted on the website are the property of Lucus Gestió d’Espais i Natural, S.L., including those of minors, for which prior consent has been obtained from parents, guardians or legal representatives.

The user may revoke their consent at any time by sending an email with the subject “Unsubscribe” to the email address indicated above.

In accordance with the LSSICE, Lucus Gestió d’Espais i Natural, S.L. does not carry out SPAM practices; therefore, it will not send unsolicited commercial emails. In all communications you receive from the provider, you can withdraw your consent to receive communications from us.

We will not process your personal data for any other purpose than those described except by legal obligation or court order.

You will not be subject to decisions based on automated processing that have an effect on your data.

LEGITIMACY OF THE PROCESSING

The legal basis for the processing of the data is your consent granted at the time of providing your data in the corresponding form to carry out the purposes described. Failure to provide the personal data requested or failure to accept this privacy policy will make it impossible to achieve the purposes described.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax and accounting obligations will be the prior existence of the commercial relationship.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

DATA RETENTION PERIOD

Your data will be kept for the duration of the commercial relationship with us or you exercise your right to cancel, oppose or limit the processing. However, we will keep your data for the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

Lucus Gestió d’Espais i Natural, S.L. will only provide information to the security forces and bodies under court order or by obligation of a legal regulation, as well as block or cancel your account if there are indications of the commission of any crime by the user. The information provided will only be that which the provider has at that time.

The information you provide will be hosted on the servers of Lucus Gestió d’Espais i Natural, S.L., contracted to the company CUBENODE SYSTEM, S.L., with NIF B19578707.

We also use certain tools to provide services necessary for the development of the activity, which may store your data:

• Google Analytics: to carry out analyses and metrics of the use made by users of the website through cookies.
• Email Marketing: Marketing service through KAJABI, LLC.
• Online appointment management: CALENDLY, LLC.

RIGHTS OF THE INTERESTED PARTIES

As a user-interested party, you can request the exercise of the following rights before Lucus Gestió d’Espais i Natural, S.L., by submitting a letter to the postal address in the heading or by sending an email to erepbalears@gmail.com, indicating as Subject: “DATA PROTECTION: RIGHTS OF THOSE AFFECTED”.

Rights:

• Right of access: knowledge and obtaining information about your personal data.
• Right of rectification: correction of errors and modification of data that are inaccurate or incomplete.
• Right to deletion: possibility of deleting inappropriate or excessive data.
• Right to object: the right not to carry out the processing of your personal data or to cease to do so.
• Limitation of processing: involves the marking of the personal data stored, in order to limit their future processing.
• Data portability: provision of the data being processed in order to transmit them to another controller, without hindrance.
• Right not to be subject to automated individual decisions: the right not to be subject to a decision based on automated processing that produces significant effects.

The user has the right to withdraw consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before the withdrawal.

You also have the right to lodge a complaint with the supervisory authority if you believe that your data protection rights (aepd.es) may have been violated.

ADDITIONAL INFO

SAFETY MEASURES:
The data you provide will be treated confidentially. The provider has adopted all the necessary technical and organisational measures to guarantee the security of the processing of the data and prevent its alteration, loss, theft, unauthorised processing or access.

LANGUAGE:
The language applicable to this privacy policy is Catalan. In the event that there is any contradiction in any of the versions provided in other languages, the Catalan version will prevail.

SOCIAL NETWORKS:
Lucus Gestió d’Espais i Natural, S.L. may have a presence on social networks. The processing of the data of people who are followers on social networks will be governed by this section, as well as by the conditions of use, privacy policies and access regulations of the appropriate social network.

Lucus Gestió d’Espais i Natural, S.L. will process your data in order to correctly manage your presence on the social network, informing you of the provider’s activities, products or services.

It is forbidden to publish content that is presumably illegal, violates the fundamental rights of individuals, lacks courtesy on the Internet, generates negative opinions or contravenes the principles of legality, honesty and responsibility.

PARTICIPATION IN THE BLOG:
If the user wishes to participate in the website’s blog, the data provided will be processed to regulate participation. The data will be kept for as long as there is a mutual interest and will be deleted with appropriate security measures. Lucus Gestió d’Espais i Natural, S.L. is not responsible for the contents published on the blog by any user.

PUBLICATION OF HIS TESTIMONY:
If the user wishes to publish their opinion on the website, the data provided will be processed to attend to the opinions on the services to be published. The only personal data that will be published will be his name.

CHANGES TO THIS PRIVACY POLICY

Lucus Gestió d’Espais i Natural, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given may be revoked at any time by communicating it to Lucus Gestió d’Espais i Natural, S.L. under the terms established in this policy.

LEGISLATION

In general, the relations between Lucus Gestió d’Espais and Natural, S.L. with the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction. The Courts and Tribunals of the user’s domicile will be competent for the resolution of all conflicts arising from the use of this website.